One of the best ways to improve home comfort and save utility costs is with energy-efficient windows.
Universal Windows Direct of Fort Wayne has an exclusive product with a lifetime guarantee and warranty, which means you won’t ever have to replace windows again, says Marc Faylor, owner.
The company specializes in personal service and can meet any customer’s needs, he adds.
“I meet every customer face-to-face. I want them to know who I am, and I want to know who they are. I’m a people person, not just a salesman. We are a local family-owned business that is easy to work with, and we don’t pressure people.
“All our windows and doors are custom-made for each home,” Faylor continues. “We measure, design and install, so the customer can have any style, color, and any other particulars they want. We are different because if a homeowner wants to take out a window and put a door in the space, we can do that. The customer has total freedom,” he says.
Universal Windows Direct of Fort Wayne has been in business for more than 10 years, having joined with Faylor Construction, Inc., general contractors, founded in 1986. The parent company, Universal Windows, is headquartered in Bedford, Ohio. It has been in business more than 35 years and offers everything from affordable windows to vinyl siding replacement, asphalt roof shingles, entry doors, sliding glass doors and more.
“We added Universal Windows because they offer services we didn’t have and their products are the best,” Faylor says.
Faylor Construction handles all stages of homebuilding, including laying a foundation, framing, electrical, plumbing, heating and air conditioning, plastering, tile, insulation, drywall and more.
“We can literally do anything and everything when it comes to building or remodeling a home,” Faylor says. “What sets us apart from the competition is our exclusive products and having our own installers.”
The UniShield® window made by Universal Windows is exclusively patented for the company and is available in Classic, Plus, Premium, and Supreme. Depending on the package of your choice, replacement windows consist of two or three panes of glass, argon or krypton gas between panes, and a double coat of low-e glazing. Old-fashioned metal window spacers have been replaced with foam spacing, which dramatically reduces condensation and gives a much clearer view. The company claims homeowners can save up to $465 per year on utility bills by switching to energy-efficient windows.
One of the biggest and most unique projects Faylor’s company worked on was putting in angled windows to match a roof line in a three-story-tall living room, he adds.
Now, after three-and-a-half years of working out of 9116 Lima Road, Faylor just got word their lease is up and won’t be renewed. The business must move in 90 days and is looking to purchase a building nearby that can provide space for offices, a showroom and warehouse all in one location. Currently, their storage is off-site.
The company services customers within a 60-mile radius of Fort Wayne. All windows have a lifetime warranty that transfers from one owner to the next when a home sells.
Faylor credits his staff and dozens of subcontractors for the good reputation the company has maintained through the years.
“I couldn’t do it by myself. Our great team of people and exclusive products makes all the difference,” he says. ❚